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Welcome to the Bronze Service Plan, Full coverage starting at $56.65/month

Bronze Plan - Contract Details

Bronze Service Plan Policy

 

PIPEOLOGY HOME SOLUTIONS LTD.

HVAC LABOR + PARTS + GAS + UNIT REPLACEMENT SUBSCRIPTION AGREEMENT

This Agreement (the "Agreement") is entered into on [DATE] by and between:

Pipeology Home Solutions Ltd.
(Hereinafter referred to as the "Service Provider")

AND
[Client Name]
(Hereinafter referred to as the "Client")

1. Subscription Plan Details

Plan Name: Bronze Plan
Monthly Fee: $56.65
Coverage Period: [Insert Coverage Term — e.g., Month-to-Month or Annual]

2. Services Included

The Service Provider agrees to provide the following services under this subscription plan:

✅ LABOUR + PARTS if still under warranty, during normal business hours (Monday to Friday, 8 AM – 5 PM).
✅ Priority repair service.
✅ Guaranteed to be repaired within 5 business days with the exception of leaking units

✅ Full unit replacement, in the even of any major component failing. Major components are Condenser + Evaporator Coils, Compressor,

3. Service Exclusions

The following services are not covered under this agreement:

❌ Repairs caused by nature,such as snow crush, land slide, lighting strike, tree fall, etc.
❌ Repairs caused by a lack of maintenance. Must clean filters, condenser and evaporator grills.
❌ Repairs resulting from misuse or neglect.

❌ Installation of new HVAC equipment or major system upgrades / expansions.

❌ Yearly maintenance is not included in this plan

4. Fair Use Policy

To ensure fair usage, the following limits apply:

  • Each visit is limited to 8 hours of labour.
  • Maximum of "unlimited" service visits per year.
  • Excessive requests deemed outside of standard maintenance will be billed at standard labor rates.

5. Payment Terms

  • The Client agrees to pay $56.65 on a recurring monthly basis via PayPal or other approved methods.
  • Non-payment will result in a loss of coverage until paid in full including acquired interest.
  • The interest rate will be 5% per month, 60% per year. 
  • Shall any disputes arise in regards to payment that lead to legal  action, you, the client, agree to pay all legal fees regarding Pipeology  Home Solutions.

6. Cancellation Policy

  • The Client may cancel this subscription at any time through paypal services .
  • The Service Provider may cancel the subscription with 30 days' written notice on any grounds, if deemed necessary, .
  • No refunds will be given if the service is cancelled by either party.

7. Liability Disclaimer

  • The Service Provider shall not be liable for damages resulting  from equipment failure, unforeseen circumstances, or events beyond its  control.

8. Acceptance of Terms

By signing this Agreement, the Client acknowledges they have read, understood, and agreed to the terms outlined above.

Client Signature: ________________________
Date: ________________________

Service Provider Signature: ________________________
Date: ________________________

Please fill out the form before subscribing.

If you are unsure, leave the field blank.

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Things to know about the Rebate Program.

- If you have a rebate code but don't have a home energy report, then the next step is to book the assessment. Please book this using the link below.


- Anyone switching from a central system to a mini split system will require per-approval by The Clean BC Rebate Program before any work takes place.  The additional paperwork and details can be found below


- Please note ; If your electrical panel is rated for 100A or less a service upgrade may also be required. We can assist you in this process


OUR SERVICE PACKAGES WILL GIVE YOU EXTRA COVERAGE.

GOLD

Our Gold Plan @ $95 per month 


This plan will covers all LABOUR cost + GAS + ALL PARTS, including FULL UNIT REPLACEMENT, in the event of any major component failure. 



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